Customer Service

SHIPPING

Alchemy offers FREE SHIPPING to orders of $40 or more. We ship by Canada Post Expedited service. As soon as your order is shipped, you will receive a tracking number, in an email direct from Canada Post.

Orders are usually shipped 1-3 days from the time you order. We will contact you in case an item/colour/size is out of stock or backordered.

RETURNS + EXCHANGES

We want you to be happy with your purchase! Whether it be because of fit, or simply because an item does not suit you, we accept returns within 30 days from the day you received your order. However, please note that any item returned must not be washed, dirty, or noticeably "worn" - it must be returned in the same condition in which it was shipped.

To make a return, first email us what you are returning and why. After that, please mail back your return to the following address:

Alchemy Fashions, 3734 Beach Ave, Roberts Creek, BC V0N2W2 Canada

As soon as we receive your return (if it is in good condition as described above) we will credit the same cc that you used to make your purchase. You will be credited for the price of the item(s) plus tax, but not for any shipping.